Hospital quoted flat rate for surgery for patient without insurance. Patient paid in full and in advance of procedure. Surgery went as plann...

Question

Hospital quoted flat rate for surgery for patient without insurance. Patient paid in full and in advance of procedure. Surgery went as planned, no problems or extra procedure required. Hospital now says two weeks after surgery that it billed incorrect amount. New amount is SEVENTEEN times more that original flat rate. How can hospital take our money for agreed flat rate and now, after surgery (which can't be undone), change amount so drastically?

Answer

I hope you have the hospital's flat rate agreement in writing. If so, you are in a strong position to argue that the hospital entered into a legally binding obligation to provide the services at the flat rate and no more than that.

Answer

If you have it in writing, they can't.